Aichelin Americas Welcomes Sam Ray as Field Service Scheduler

Aichelin Americas is pleased to welcome Sam Ray to the team as our new Field Service Scheduler.

Sam brings valuable experience in scheduling, dispatching, customer service, and field service coordination. Most recently, he served as Operations Manager for Generator Supercenter of Detroit, where he coordinated daily schedules for service teams, managed customer communications, maintained service records, and supported field operations to help ensure timely and efficient service delivery.

Throughout his career, Sam has developed expertise in scheduling and dispatch management, customer communication, administrative support, records management, inventory coordination, and team operations. His ability to balance customer needs with operational priorities while maintaining a high level of organization and responsiveness will be an asset to our service team.

In his new role, Sam will coordinate field service schedules, support our service technicians, and help ensure our customers receive the dependable service and responsiveness they expect from Aichelin Americas.

We are excited to have Sam join the organization and look forward to the experience, energy, and customer-focused approach he brings to the team. Please join us in welcoming Sam and wishing him success in his new role.